Monthly Archives: November 2019

Small Victories

The other night at work, I noticed that when we try to email one of our customers, the email is spelled differently than their name on the internal website we use. I looked at the source code and realized that the email was entered incorrectly in the a href attribute. It’s something that may have gone unnoticed since we have strict instructions to copy and paste everything to remove human error. Ironically, the error was made before we even had a chance and it affects that one contact getting –or in this case not getting– the hundreds of service requests that the client receives every night.
Most of the time I feel like I’m wasting my time doing these coding tutorials so this was a small victory for someone who lacks technical depth in the field.